Companies spend their time in one of three areas:
- Sales
- Services
- Solutions
Companies that don’t fix problems, or provide poor service, will spend much of their energy generating sales. Unfortunately, many companies operate this way.
A company that fixes problems, and provides good service, spends much less energy generating sales, since sales are a natural byproduct of fixing problems and providing appropriate service. This is where we choose to concentrate our attention.
The focus of Advantage Resource has always been on providing solutions to the real-life problems faced by our customers. Sometimes the answer (a solution) to a customer’s question (a problem) is difficult, but a solution is still needed. WorkerServices, along with our other service offerings, have been borne out of this need.
Because of this, all WS implementations include:
- Organizational Sponsor control of content
- Organizational Sponsor control of users and user types
- Secure fillable form posting and submission
- Secure file and attachment posting and submission
- Video linking
- Organizational Sponsor resources and training
- End User resources and training
We start with what the company/organization is trying to accomplish, then craft a plan that fits their unique situational needs.